Nobody CARES About You
You walk into an upscale bar. No one pays you any attention. You walk into a high-end seafood restaurant on the Upper East Side during the middle of the day. None of the waiters or waitresses even bothers to stop…
Most of the Time It’s Not About Winning or Losing
There goes a saying: A man is rewarded in public for what he does in private. Don’t be a perfectionist. Don’t make it a mandatory requirement to win every single fight, game, race or competition that you enter. Rather, go…
A Day In The Life of a Loser
8:00 am: Phone alarm goes off. (Press snooze button). 8:05 am: Phone alarm goes off again. (Press snooze button again). 8:10 am: Phone alarm goes off, presses snooze button and finally gets out of bed to get ready for work.…
Do Not Overlook Impressions: The Value of Being Recognized at Your Favorite Restaurants and Bars
Back in 2007, Starbucks was in a hole that appeared too deep to climb out of. The company’s performance had declined considerably and the customer experience had been greatly diluted. Several causes contributed to Starbucks’ decline, among which included the…
Take More Credit For Your Work
Being a team player is an overvalued quality. Whenever you are told by someone with a higher status than you to “do the right thing by being a team player”, it typically means to do what is in the best…
Talk To Yourself Every Day
We came across an interesting comment in our email inbox this week: Read your previous post (Will of Steel) from March of last year. Noticed that there are a lot of instances of self-talk by the character. How helpful/important is…